Synap Software Blog

Product Launch: PlaybookIQ Small Business CRM

by Scott on June 30, 2008

Today we announce the launch of PlaybookIQ, offering a unique combination of small business CRM, plus process best practices. Much more powerful than general-purpose contact managers and address books, PlaybookIQ is built from the ground up for sales teams. Simply stated: PlaybookIQ shows you what was last said to a contact and automatically schedules what needs to happen next.

With PlaybookIQ, sales teams:
  • Implement consistent and repeatable sales processes with Playbooks.
  • Keep a complete record of all contact touchpoints with Contact Management, including automatic creation of comments with each step completed.
  • See upcoming activities on the shared Calendar.
  • See what needs to be done today on the Dashboard.
  • Gain insight into progress and make sure nothing gets dropped with real-time Reports.
  • Control who can do what with permissions management.
  • Record contact data to your needs with custom fields.
  • Collaborate among multiple users with flexible task assignment
  • Include the whole team with affordable pricing.

Initial response and feedback from early users has been promising and very positive. With new features being released every couple of days, we are excited about this product launch and look forward to continued feedback.

To find out more about this new small business CRM and sales team collaboration software, visit these links.

You can email comments or questions to info@aboutplaybookiq.com.

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Google App Engine

by Scott on June 08, 2008

Interested in an excuse to learn Python, and always on the lookout for production environments that are both stable and flexible, and I took a look at Google App Engine. To try it out, I created a simple contact and task manager that is live at http://bizz.appspot.com. I love the speed at which changes are deployed as well as the removal of environment maintenance tasks.

Python and Google’s webapp framework programming is rather straightforward too. I also find the constraints of Google App Engine really do steer me to keep things simple which leads to faster turn around time and less head-scratching.

With just a few hours of Python programming under my belt, I can see why Python programmers it as much as Ruby programmers enjoy Ruby. It really is an enjoyable language to work in and I’m looking forward to creating a couple more simple applications with Google App Engine.

[3] comments